Please wait in the lobby/reception of your hotel. Your Hot Air Balloon Port Douglas driver will come in and collect you so you are not waiting outside in the early hours of the morning. Hot Air Ballooning is very weather dependant so it is important that you are ready to leave when your driver arrives or you will miss your flight. Please have your ticket or booking confirmation ready to show the driver. If you are concerned about your pick up on the day please call +617403999900