• We live in Brisbane and want to get accommodation on friday and Saturday night in the Tamborine area for a Saturday morning balloon flight. Can you advise of accommodation?

    There are lots of great places to stay in the Tamborine Mountain and Hinterland region. We have some suggestions on our website in the Hinterland Getaways section. we meet at the Canungra Tourist Information Center and will drop you back there after your experience. 

  • What is included with breakfast? Are there drinks other than champagne available?

    At breakfast there are both hot cooked and continental options available. Also served as well as a complimentary glass of champagne is Tea, Coffee, Juice and water. If you have dietary requirements please let us know so we can cater to your needs. 

  • How do we check in online?

    You can check in online and confirm the details of your booking at www.hotair.com.au/reconfirm  you will need your booking ID number which is a six digit number and the name your booking is under. 

  • Do you have any balloon rides available near Brisbane?

    We launch the balloons in the Brisbane Hinterland which is approx one hour drive from the Brisbane CBD. Transfers are available from hotel accommodation in the Brisbane CBD and some surrounding Brisbane suburbs.

  • Can I make a reservation tomorrow? What is the latest I can book?

    Our reservations are open from 8am until 8pm AEST daily. If we still have availability you can book the day before your departure. We sell out most days so we recommend you book in advance to ensure you get your desired travel date.

  • What is the closest self driving meeting location coming from Brisbane?

    When doing the self drive option from Brisbane we meet at either Nerang Fair Shopping Centre or at Canungra Tourist Information centre. 

  • We were due to be collected this morning at 4am. We have still not been collected and are worried as we have no contact/ instructions for what we should do?

    We recommend you reconfirm you booking at least 24 hours prior to your departure to ensure all of your details are correct. If on the morning you are concerned about your pick up please do not hesitate to contact us right away. Our contact number diverts directly to the driver who will be able to promptly assist you with your query.

  • I want to do this, but am one person and need to do next Sunday or Monday . Is this possible?

    Our departures from Brisbane do require a minimum of two people to confirm the transfer.  You can always contact us on our online chat between 8am and 8pm and we can advise you dates that are available for single travellers from Brisbane CBD. Alternatively we do have our self drive option which is available to single travellers.
  • I am a vegan, will there by options available at breakfast after my balloon flight?

    We can cater to vegan meal requirements at O'reilly's Vineyard for breakfast after hot air ballooning. To ensure our team can cater to you please ensure you advise our team when you book of your requirements.

  • Do you cater to vegetarians for the breakfast after ballooning?

    There are lots of options available for the buffet breakfast at O'Reilly's Vineyard after your balloon flight. Vegetarians have continental and cooked breakfast options that will cater to all your breakfast needs.

  • ​How much is a balloon flight for two people in Brisbane if we want transfers in the City?

    ​Hot Air Ballooning, transfers from the Brisbane CBD and champagne breakfast at O'Reillys vineyard starts at $329 per adult. Or if you are wanting to treat that someone special you may like to consider our luxury ballooning package that starts at $1200 per couple. This will include private transfers, 60 minute balloon flight, champagne breakfast and photo package. Ask us about exclusive balloon flights if you are wanting to go all out for your experience. For more information please visit our website - https://www.hotair.com.au/brisbane
  • Ballooning in Brisbane, does it operate Christmas Day?

    ​The only days that ballooning does not operate is Christmas Day (25th December) and New Years Day (1st January) Outside of these days Brisbane hot air ballooning is scheduled to depart daily. We recommend you book at least a week ahead to time as ballooning is very popular.

  • Am I able to change my pick up location and drop off location in Brisbane please?

    ​Yes you can change your ballooning pick up point up until the day before you travel. Please contact our reservations staff to update them with your new details, phone (07) 3139 1329 email [email protected] We pick up from most hotels in the Brisbane CBD and have meeting locations in Kangaroo Point, Mt Gravatt and Browns Plains. Ask us about our self drive meeting locations for a discounted rate.

  • What is considered a child for flying in a Brisbane hot air balloon?

    Our terms and conditions show ages are form 3 years to 14 years old to purchase a child ballooning ticket. Children must have already had their third birthday to fly. travellers under 17 years old must be accompanied by an adult at all times. Ballooning in Brisbane is a great activity for the whole family. Spectators are welcome to come along with flying passengers and watch the flight from the ground (charged apply). Spectators will join the exciting balloon chase. pack up games and breakfast at the vineyard. 

  • I'm self driving, where do I meet?

    If you are self driving you can meet us either at Nerang (74-98 Beaudesert-Nerang Rd) or at Canunrga (14 Kidston St). The meet time changes with the season so upon booking you will be advised the meet time when you advise which location you wish to meet us at. 

  • With the champagne Breakfast, my mother doesn't drink, is that ok?

    There are a range of beverages available that are included in your breakfast like Tea, Coffee, Juice and water.

  • how long beforehand should I book if I want to fly from brisbane?

    We recommend booking at least a week in advance but between November to March, that is our busiest times and we suggest booking earlier than that. Weekends are always popular with locals.

    Keep in mind special dates, like public holidays and always sell out, so book in advance to secure your place. 

  • Do you fly over O'Reilly's Vineyard or do you land at O'Reilly's?

    No, we do not land at or fly over O'Reilly's Vineyard. After your Hot Air Balloon ride our coach will meet us at the landing site and drive you to O'Reilly's Vineyard to enjoy breakfast.

  • Can I extend my Brisbane Hot Air Balloon Gift voucher?

    Yes, you can extend a gift voucher for an additional 3 months for $25-​. Please contact us for an extension before your voucher expires, you can chat to our team on our website with the online chat or by calling and speaking to a team member, available daily between 8am and 8pm AEST. Please have your ticket reference number available.

  • Do you fly over Brisbane city?

    We fly over the Brisbane Hinterland, not over Brisbane City. You will however have a great view of Brisbane while flying on a clear day.

    The Scenic Rim region is a thriving rural paradise set in the foothills of the Great Dividing Range and surrounded by World Heritage-Listed national parks. Your flight will offer views of Mount Mareron, Mount Edwards and Mount Barney, as well as many farms and vineyards in the area. You may also spot some local wildlife such as Kangaroos. Kookaburras, Horses and cows. 

  • How do they fly?

    Anywhere from 5 to 30 kilometers, depending upon wind speed and flight duration, take off location depends on the wind directions and speed around the district at the time as does the distance flown.

    Rarely do the balloons land in the same place as they take off although a few times each year the winds may allow for a "box" flight to be flown, more normally the more linear nature of the winds will take you on a journey across the countryside 

  • If I have a 1pm flight from Brisbane Airport, will I be able to go Hot Air Ballooning the same morning?

    Yes, we return you to Brisbane CBD by approximately 10:30am, so you will have enough time to go ballooning before your afternoon flight.

  • Will we be back in Brisbane at our hotel before lunch?

    Yes you will arrive back to your hotel after ballooning and champagne breakfast at approximately 10.30am.

  • How long before I want to fly should I book?

    Due to popularity with locals as well as visitors, we suggest booking ahead, a week to 3 days is suggested and if you want a particular date, book one week to two weeks ahead. 

    Weekends on the Gold Coast and Brisbane are particularly busy and special occasions like Valentines Day, Mothers Day, Fathers Day and Easter can also be booked out several weeks ahead

    Our live web checkout shows actual availability and can give you a guide to booking your seats

    One of the advantages of booking directly with us as the actual operators, instead of through a third party website, is that all tickets are 100% refundable and transferable and valid one year (subject to our cancellation policy).