We prioritise safety and will only fly our balloons if the conditions are perfect. Our pilots work very closely with the bureau of meteorology and check the conditions several times through the day. As the conditions can change rapidly, we can only tell if the conditions are suitable or not the evening before the scheduled flight the next morning. In the event of cancelling your balloon flight we will let you know by 5pm the day before. We will offer you an alternative day to travel or a 100% refund.