Great question! Weather can sometimes be unpredictable, but we've got you covered. In the rare event that we have to cancel a flight due to adverse weather conditions, you'll have a few flexible options. You can choose to reschedule your flight for another day, keep your Gift Voucher open-dated for future use (within the validity of the voucher), or request a full refund for the purchaser of the Gift Voucher. Rest assured, we have a high take-off rate and boast some of the best, most reliable hot air ballooning locations globally. So you'll be up in the air enjoying the experience in no time!