Can I redeem a hot air ballooning gift voucher online or does it have to be done over the phone? Also what happens in the case of unpredictable bad weather on the day of the flight?

Once you have received a gift voucher and wish to book in a departure date, please either email is at [email protected] or phone us with your booking ID number which is located on the bottom of your gift voucher.

Unfortunately gift vouchers can not be redeemed via our website.